Privacy Policy

What we collect

When you register we record your full legal name, e-mail address, date of birth, home address, username and preferred currency. For verification we may hold copies of your ID, proof of address and a selfie with your ID. We also keep records of deposits, withdrawals, bonuses and games played, plus technical information such as your IP address, device and browser.

Why we use it

We use your information to run your account, process deposits and withdrawals, check your identity and age, prevent fraud and money laundering, apply the limits and self-exclusion you choose, answer support requests and, with your consent, send you news about promotions. No promotional material is sent while a self-exclusion or cooling-off period is active.

Card details

Card payments are handled by third-party payment processors. We do not store full card numbers or card security codes.

Who we share it with

We share information only where needed, for example with identity check and payment providers, game suppliers, our licensing authority Anjouan Gaming and dispute resolution bodies.

How long we keep it

We keep personal information while your account is open and after it closes for as long as the law and our licence require. Records linked to anti-money laundering checks are kept for at least five years after the business relationship ends.

Your rights

You can ask for a copy of your information, ask us to correct it, object to marketing and withdraw your consent at any time. Some information cannot be deleted while the law, our licence or an active self-exclusion requires us to keep it. To use these rights, write to [email protected] from your registered e-mail address, and we may ask you to confirm your identity.